A lot of people who run personal blogs have some kind of contact form their visitors can use to get in touch. This is a growing trend on corporate blogs as well. The purpose is to make it easy for people to offer you customer feedback and comments without having to bother using their email clients. It also cuts down on spam by not making your email address available to the public.

The problem with a simple contact form is that they do not promote customer relationship management very easily. It’s essentially just a one way conversation without any real means of getting a sense of what your site or blog’s community really wants. There’s where tools like SuggestionBox come into play.

With SuggestionBox, you can quickly and easily setup a means for customer relationship marketing needs. Your customers and visitors can quickly offer you feedback on your site or product using the site’s simple interface. The best part is that SuggestionBox handles all of this without you having to install or configure any software.

If you’re looking for a better way to interact with your customers on your site or blog, and you aren’t happy with a simple contact form, you should give SuggestionBox a look.